The telemarketing system is an additional system to the FICCweb system that allows a user to enter customer into the telemarketing system for future dates phone call.
Features:
Add any customer to the system and specify a future date for the customer to be called.
Store up to 9 commonly used phrases per user to append to the comments about the customer call.
Multiple call records for the same customer.
Call comments audited. Past calls cannot be edited.
Screen with all calls can be filtered by customer, salesperson and call date/time.
Much more.