Request maintenance is an additional system to the FICCweb that allows a customer to communicate to the company a request maintenance for a product.
This system is useful for companies that deal with serviceable customers.
Features:
Web customers can request maintenance from menu once logged in by filling the form and specifying comments about the request.
An email is sent to the requestor and another to a selected person in the company notifying the issue.
Screen with the list of requests entered with possibility of deleting selected ones.
Much more